FAQ
How do offer emails work?
Send works to collectors as tracked emails from your own address.
The Offers section composes an email presenting one or more works to a contact and sends it from your own connected mailbox, so it arrives as a normal message from you — not from a platform address. The platform then tracks engagement (opens, clicks, replies) on the offer and logs the conversation against the contact automatically.
You'll need to connect the mailbox you send from first — see Why connect my mailbox?.