FAQ
Why connect my mailbox?
Offers send as you, and the assistant can draw on your correspondence.
Connecting your Gmail account (in the gallery's Mailbox section) enables two things:
- Offers send as you. Offer emails go out through your own address, so collectors see a normal email from you and replies land in your inbox — and on the contact's timeline.
- Your correspondence becomes searchable. On plans with the knowledge base, the assistant can answer questions like "what did this collector last ask about?" from your own email history.
Your mailbox is private to you: colleagues in the same gallery can never see or search your messages. You can disconnect at any time.