Notifications

Notifications is your own feed — what happened that you should know about. Each member has their own; you aren't reading the gallery's.

What actually notifies you

The platform is deliberately quiet. Only a short list of things raise a notification today:

• An import finished — with how many records were added and skipped. Goes to whoever ran it.
• A collector opened one of your offers — the first time they open it, not every time. Goes to the team.
• A collector registered interest in a work. Goes to the team.
• An invoice was paid in full. Goes to the team.
• You were added to a job — to the people newly put on the crew, not everyone.
• New mail arrived in your connected mailbox. Private to you.
• AI usage reached 60%, 85%, or 100% of your allowance. Goes to organisation owners and admins.

You'll also get your scheduled briefings, a digest of collector favourites, and alerts when your sales approach a tax threshold in a new jurisdiction.

Plenty of other things happen in the platform without notifying anyone — that's intentional, not a fault. The reports and the activity log carry the full picture.

Working the feed

The feed opens on unread; you can switch to everything, or to what you've snoozed. Opening a notification marks it read.

Each one offers:

• Done — you've handled it.
• Dismiss — you haven't, and you won't.
• Snooze — bring it back later.
• Assign — hand it to a colleague, or claim it yourself.
• Mute — stop hearing about that particular work, invoice, or contact.

There's also Mark all read, which only ever moves things forward — it won't resurrect something you already dismissed.

Snooze offers later today, tomorrow morning, the weekend, next week, or a date and time you pick. Those times are in your own timezone, not the gallery's.

Choosing where notifications reach you

Notification preferences is a personal setting, not a gallery one — what you change affects only you.

The feed itself always happens. What you're choosing is whether something also interrupts you, on three channels: browser push, email, and WhatsApp. You set that per category — System, CRM, Sales, Offers, Imports, Logistics.

Everything interruptive is off until you turn it on. A fresh account is quiet by design.

Two channels need a step before they'll work. Browser push has to be allowed in the browser itself, from the button on this page. WhatsApp only reaches a number you've verified in your assistant settings — ticking the box alone won't do it.

How an interruption escalates

Turning a channel on doesn't mean an instant ping. Most notifications wait a couple of minutes first, in case you're already looking at the app. Anything genuinely time-sensitive skips that wait.

If you still haven't acted, it escalates once — to WhatsApp after about half an hour, or email after about four hours. Once, not repeatedly.

Quiet hours and briefings

The same page carries quiet hours — a start, an end, and the timezone they apply in — and your briefing schedule: a morning brief, an end-of-day brief, each at a time you choose, or paused entirely.